Service
Innovate
Client
Nagomi – Cheltenham
Location
United Kingdom
The Situation
Nagomi Japanese & Korean Hotpot & Grill opened in Cheltenham, UK, with a premium take on hotpot and table grilling. Despite a strong guest repeat rate and steady revenues, they were stuck at stagnating sales and had never turned a profit. Their labour costs were too high, costs of goods sold (COGS) were eating into margins, and previous advisors and marketing agencies had failed to deliver results.
The Food Guys International stepped in to provide a complete revenue generation strategy, social media & marketing strategy, and full set of operational systems.
Our Solution
The Results
Revenue Growth Strategies – Created social media, direct outreach, and sales-driven marketing.
Operations Optimisation – Introduced systems for forecasting, scheduling, purchasing, inventory, and expense tracking.
Hands-on Support – Provided templates for them to use and worked side-by-side for six months, visiting monthly.
50-75% Revenue Growth: Monthly revenue surged an average of 55% year-over-year.
Lower Costs, Higher Margins: Labour costs dropped by 15%, and COGS reduced by 10%, making the business sustainable.
Profitability Achieved in Just 6 Months: Nagomi became profitable for the first time since opening.
Financial Stability & Debt-Free Balance Sheet